A local contact was a lifesaver at the time when I discovered failsafe, and someone on the other end of the phone was really helpful, even just to de-stress to - Robin

Thank you for making me learn how to cook, though stressful at first I actually learned to love it, and still make most things from scratch even now :). We continue to follow a lot of the Failsafe guidelines, as my husband gets migraines from too many amines - which we learned through the Failsafe journey also and I have quite a few friends who have found answers to their own issues through witnessing our 15 year journey. Thanks for your life changing contribution to families everywhere - Jenny

As a local contact we normally had a flurry of emails/phone calls where I offer support/know how, and just listen to their story, which has often remained unheard, as you know.  These days I signpost them to join the active Failsafe facebook group for the nitty-gritty.  However I think the very fact that through Failsafe our family found our triggers in detail, and moved on to a relatively normal life (!) is tremendously encouraging for them.  I can talk about the practicalities of running a special diet, which I have done for 20 years, common mistakes, handy tips, and offer them the knowledge that it will not always be this hard.  Maybe most of all I shower them with my joy and gratitude that we found the diet, and what a difference it made to my family, and that seems to give hope and boosts determination. Thank you both for all the dedicated, caring and intelligent work that you guys have put into to changing umpteen families' lives - Jan UK

My personal experience with food additives began 19 years ago with Sue’s article called Restless babies as I had one who was about 5 months old. So I started the elimination diet. The change in her was amazing. I still thank goodness for that article, thank you both so much for all you have done for food intolerance information over such a long time - Cath

Thanks for the amazing advocacy and support you offer to people and the amazing difference it makes. Our family is forever thankful for the FAILSAFE diet. For a family history of eczema, I had anticipated all 3 of my children suffering with it. Two did, before we started the diet, and the third child never got it (suspect this was because she was eating FAILSAFE from 18 months old). My own seasonal eczema has not returned since doing the FAILSAFE diet, and keeping our exposure to Salicylates lower than our previous amounts. And my children have now been eczema free for 7 years. It is truly incredible to realise we could have had a very different story, one of continuing disease, medication, and frustration - Nyssa

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