Over the course of a couple of weeks in September 2006, our daughter became progressively more lethargic, withdrawn and emotionally fragile (cried easily for no particular reason). She was getting upset quickly in a teary way and blowing things out of proportion. After the holidays her teacher commented she thought it was unusual for Lucy to be so lethargic, quiet, teary, keeping to herself and not playing, not interacting.  As an example, the teacher had asked all the kids to pack away the books. Normally Lucy would do this fairly promptly but she just sat there mesmerised in her own little world and didn't appear to hear the teacher. The teacher came over to her after all the other kids had left the area of the classroom and said gently to her ‘Lucy it's time to pack away now please.’ Lucy just dissolved into tears and it took a while for her to regain composure. The teacher said it was very out of the ordinary for Lucy who was usually full of energy, vibrant, bubbly, friendly and always very, very happy.

That night, after ruling out illness, and with much careful consideration and dissection of her diet and environment, I discovered from Sue's website that Kraft had introduced preservatives (sorbic acid, 200) in the tubs of Philadelphia Cream Cheese tubs. Lucy eats this on a daily basis on her sandwiches and sometimes as a dip as she had done for years. I rang Kraft and they informed me that they had only just started putting this ingredient in a couple of months earlier. After checking old containers I figured that she had consumed at least two tubs. The change in her demeanour had been gradual but still clearly noticeable by us as well as her teachers as this was not the Lucy we knew. Once we switched to the preservative free Philly blocks, she became ‘better’ within a few days and had returned to her usual energetic, happy, amenable self within a week. I now check labels every time, even if it is something I have bought many times before.