My son was recently admitted to hospital due to an asthma attack. While in hospital he was regularly given icypoles to eat. When I read the label, I discovered these contained two preservatives and two artificial colours (even though the asthma pamphlet they hand out in the hospital says to avoid preservatives and artificial colours?!) After I stopped the icypoles his asthma improved and he was able to go home. I have put in an official complaint about this. - by phone on radio

Update by email: I need some advice about how to tackle the completely inadequate response to my official complaint to the Women's and Children's Hospital here in Adelaide. I complained about their use of ice blocks loaded with artificial colours and preservatives (I spoke to you on Belinda Heggen's radio show on 5AA briefly about this). I received a letter from the head of the food services department saying they were reviewing their use of these ice blocks but I smelled a rat and rang the complaints line back again. They then rang the head of the department for me and confirmed that they had no intention of removing those ice blocks from use in the hospital (even though the asthma pamphlet they hand out in the hospital says to avoid preservatives and artificial colours?!) but they are apparently reviewing how many they give to children (my son was given 4 ice blocks in under 24 hours).

I find this response completely and utterly inadequate and I'm not prepared to accept their answer to my concerns. So I'm wondering if you have any idea how I can fight this and get them to start using ice blocks that aren't full of colours and preservatives? - Katherine, Adelaide (suggestions from readers are welcome, email This email address is being protected from spambots. You need JavaScript enabled to view it.)